Privacy Policy

Introduction

pd88 is committed to protecting the privacy and security of all users who access our online casino and sports betting services. This Privacy Policy explains in detail how pd88 ("we", "us", or "our") collects, uses, stores, and shares your personal information when you use our platform at pd88.ws. By registering an account or using any of our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

This policy applies to all residents and players accessing pd88 from Bangladesh, including those located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We encourage you to read this policy carefully and contact our support team if you have any questions about how your personal data is handled.

Information We Collect

When you create an account, place bets, make deposits or withdrawals, or contact our support team, pd88 may collect the following categories of personal information:

• Identity information: your full name, date of birth, national ID number, and photographs provided for KYC verification purposes.
• Contact information: email address, phone number, and residential address in Bangladesh (city, district, postal code).
• Financial information: payment method details including bKash account numbers, Nagad wallet IDs, Rocket numbers, Dutch-Bangla Bank or City Bank account references used for deposits and withdrawals.
• Transactional data: records of all bets placed, games played, deposits made, bonuses claimed, withdrawal requests, and account activity history.
• Technical and device data: IP address, browser type and version, device model, operating system, session duration, pages visited, and referral source.

We collect this information directly from you at the time of registration, through your use of the platform, and via automated technical means such as cookies and server logs. Providing accurate and up-to-date information is your responsibility and is required to maintain a compliant account with pd88.

How We Use Your Information

pd88 uses the personal data we collect exclusively for legitimate operational and service purposes. Specifically, your information may be used to:

• Create and manage your pd88 account, verify your identity through KYC procedures, and ensure regulatory compliance.
• Process your transactions, including deposits via bKash, Nagad, Rocket, and Upay, and fulfill withdrawal requests promptly and securely.
• Deliver customer support, respond to your queries and complaints, and improve the quality of our service across cricket betting, slots, live casino, and crash games.
• Send you important account notifications, security alerts, promotional offers, and updates about new games and features — only where you have opted in or where we are legally permitted to do so.
• Monitor and analyse platform usage to detect and prevent fraud, money laundering, problem gambling, and unauthorized access to accounts.
• Comply with applicable laws, regulations, and lawful requests from regulatory or law enforcement authorities where required.

Sharing Your Information

pd88 does not sell, trade, or rent your personal information to third parties. We may share your data in the following strictly limited circumstances:

• Service providers and payment processors: trusted third-party partners (such as payment gateway operators for bKash, Nagad, and Rocket) who process transactions on our behalf under strict confidentiality and data-protection agreements.
• Legal obligations: where we are required to disclose information to comply with a court order, government directive, or applicable law — for example, anti-money laundering (AML) or counter-terrorism financing (CTF) obligations.
• Business transfers: in the event of a merger, acquisition, or sale of pd88 assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

In all cases where your data is shared with third parties, pd88 ensures that appropriate contractual safeguards are in place and that third parties are prohibited from using your data for any purpose other than that for which it was disclosed.

Cookies and Tracking Technologies

pd88 uses cookies and similar tracking technologies to enhance your browsing experience, keep you logged in securely, remember your preferences, and gather analytical data about how our platform is used. Cookies are small text files stored on your device by your web browser. They do not contain executable code and cannot access other files on your device.

You may configure your browser to refuse cookies or to alert you when cookies are being set. However, please note that disabling cookies may impact the functionality of certain features of the pd88 platform, including your ability to remain logged in and access personalised content. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period) as required by the platform's functionality.

Data Security

pd88 implements robust technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security infrastructure includes SSL/TLS encryption for all data in transit, secure server environments with firewalls and intrusion detection systems, restricted internal access controls based on the principle of least privilege, and regular security audits and vulnerability assessments.

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your pd88 account, to enable two-factor authentication where available, and to notify us immediately at [email protected] if you suspect any unauthorised activity on your account.

Your Data Rights

As a registered user of pd88, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your request and we will respond within a reasonable timeframe:

• Right of access: you may request a copy of all personal data pd88 holds about you at any time, free of charge.
• Right to rectification: if any personal information we hold is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: subject to legal retention obligations, you may request the deletion of your personal data where it is no longer necessary for the purposes it was collected.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time by contacting support or updating your account communication preferences.

Please note that certain rights may be limited where we have a legal obligation to retain data, where retention is necessary for the prevention, detection, or investigation of fraud, or where exercising the right would adversely affect the rights and freedoms of other individuals.

Data Retention

pd88 retains your personal data for as long as your account remains active and for a reasonable period thereafter, or as required by applicable law. Transactional and financial records are retained for a minimum period as required for anti-money laundering compliance and tax reporting purposes. We do not retain your data longer than is strictly necessary for the purposes outlined in this Privacy Policy.

When your data is no longer required, we will securely delete or anonymise it in accordance with our internal data disposal procedures. If you close your pd88 account, we will retain certain data as required by law and then securely erase the remainder within a defined period following your account closure.

Third-Party Links and Services

The pd88 platform may reference or display content related to third-party payment services such as bKash, Nagad, Rocket, and Upay. These third-party services operate under their own privacy policies, and pd88 is not responsible for the data practices, content, or security of any third-party service. We encourage you to review the privacy policies of any third-party services you use in connection with your pd88 account, particularly the privacy policies of your payment provider. pd88 does not control how third-party providers collect, store, or use your data once you interact with their systems.

Children's Privacy

pd88 is strictly an adult platform. Our services are intended exclusively for users who are 21 years of age or older. We do not knowingly collect, store, or process personal data from anyone under the age of 21. If you are a parent or guardian and you believe that a minor under your care has provided personal data to pd88 without your consent, please contact us immediately at [email protected]. Upon receiving such a notification, we will promptly take steps to delete the relevant data and close the account. 21+ only — please gamble responsibly.

Changes to This Privacy Policy

pd88 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of the pd88 platform after any such changes constitutes your acceptance of the revised Privacy Policy.

We recommend that you review this Privacy Policy periodically to stay informed of how pd88 is protecting your information. If you disagree with any changes to this policy, you should discontinue your use of the platform and contact support to request closure of your account.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way pd88 handles your personal data, our dedicated support team is available 24/7 to assist you. We are committed to resolving all privacy-related queries promptly and transparently.

Email us at: [email protected]